Vodafone Fiji Online Support
Recently I bought a new Nokia E71 and it turns out it has a really good battery lifetime. Understandably battery lifetime depends on the usage of your fone. So i decided to test how long the battery lifetime will last and had intended to monitor it too. Unfortunately I totally forgot the monitoring bit and my fone was out of juice this morning.
After charging and switching the fone on. It asked for a SIM PIN which I totally forgot and after 3 failures it asked for a PUKS code; I have no idea what my PUK code was. So I decided to visit www.vodafone.com.fj and on the lower-right is a Live Chat.
I managed to get my PUK code and able to reset my SIM PIN within less than 7mins, way faster than standing in line for a Customer Service. I have to applaud their Live Chat Customer Service and the person who chatted with me was Sailasa. Attached is the transcript of my conservation:
Vodafone_transcript